HomeUser ManualTrouble shootingMy in-app purchases or subscription have disappeared

My in-app purchases or subscription have disappeared

After a longer period of non-use of SmartRace, a new installation or an installation on a different device, it can happen that SmartRace does not recognize already purchased add-ons (additional content) like weather simulation, penalty system etc. by itself again.

In this case it is sufficient to open the Add-Ons dialog in SmartRace and press the green button “Restore purchases” (iOS and macOS) or simply wait a short time (Android). SmartRace then recognizes all previously purchased content (including, for example, the Champions Club subscription, if it is still valid) and unlocks the respective add-ons again.

If this does not work as described, please get in touch.

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