Trouble shooting
Here you can find solutions for issues you might face when using SmartRace. If you don’t find something helpful, please feel free to drop me a line at info@smartrace.de or to file an issue over at support.smartrace.de. Thanks for your help!
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Invalid Lap
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NoNameDriver/NoNameCar although assignments were made
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Refuelling/tire change not possible during races
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Some sounds don't work (e.g. start countdown; iOS)
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Track records can't be deleted
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No connection to the control unit
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Laps are erroneously counted in the pit lane
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Laps are sometimes not counted correctly
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How can I move my data to another device?
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Although using a compatible device, SmartRace can’t be bought on Google Play
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Voice output doesn’t work (Android) or is too fast (iOS)
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Changing the voice of the speech output (iOS)
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Fuel bar doesn’t show up or stays at 0%
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Connection drops on iOS 11
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Split sector times are not tracked correctly
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The in-app purchases overview doesn't load (iOS)
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Using SmartRace on multiple devices and/or move the "license" to another device
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Sounds and voices don't work at all or are cutted (Android)
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I can't download SmartRace for free on macOS, although I already own the iOS version of Smartrace
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SmartRace Connect: connection can't be established on iOS (IP 0.0.0.0)